Free Business Development Course | Courtney Associates

On the 18th and 19th of October, Mr Tom Courtney himself will be hosting a free business development workshop at the NEC Conference in Birmingham. The NEC is a National Disability Conference hosted by THIIS. Tom will be hosting 3 workshops a say over both days on the weekend of the 18th of October.

The Workshops are open to anyone who would like to gain new skills or simply see Tom in action. The first workshop is working in building relationships not only in work, but with everyone you meet. have you ever wondered why you click with some people and struggle to get on with others? This workshop will teach you to work out 'what makes people tick'. You will learn how to work well with and appreciate different personalities. Not only that, but how to use them to your advantage to make your work life more effective. You will learn both how to adapt to different people by changing your behaviour and how to influence different people, to create a more effective working environment.

The second workshop is a classic that can work for everyone in both your home and work life - Time management. Have you ever found yourself worrying about how to meet deadlines at work? Or wondering how you can fit your work life around your home life? For most of us, there doesn't seem to be enough hours in the day. This course will teach you all the secrets and give you all the tools on how you will manage your time effectively. You will also learn about the symptoms and consequences of poor time management. Along side this, you will get simple tips and techniques on the most effective way to manage your time, removing anything that eats up your time but isn't particularly necessary.

The final course works best for anyone who is in a position of management within the workplace. A course all about appraisals and getting the most out of your staff can benefit you and your company as it's a great way to learn how to keep your team motivated. This system not only benefits all your team members by knowing how and when to give positive feedback, but benefits you in the sense that anyone working above you will be truly impressed with how well your team is working. Giving regular feedback to your team is important as giving both positive feedback and constructive criticism and pointers on a regular basis makes your employees not only feel valued, but motivated to work harder and reach goals that they have been set.

Want to see Tom Courtney in action? Gain new skills from the man who has over 30 years experience in business solutions. Get down to the NEC this October!

Business Courses - Take Hold of Your Career | Courtney Associates

Here at Courtney Associates, we pride ourselves on giving people new opportunities. Although we aren't here to give you a job, what we can do is give you the tools to build a career. There are so many different ways in which people just like you can benefit from our public business courses.

A great course for enhancing your career is our Introduction to Management course. This course guarantees to give you all the tools necessary to be able to become an effective team leader. Although you may not currently work in a position of management, this course is going to give you the skills to be able to show your superiors that you deserve that promotion and you can be a leader and you can help your company to build and grow.

An Introduction to Management course can give you skills such as how to motivate your team, how to recognise and effectively address your responsibilities as a manager and how to get the best out of your team. These qualities and more that you will learn during this course are going to make you as an individual shine through when aiming to gain a management position.

Even if you're already in a position of management, this course will enhance the skills you already have and help you to go on to be a leader. One of the most important things you will gain from this course is a new found confidence. The confidence to lead your team, take authority and get the best out of your people.

It really is that simple, all you have to do is complete the course and apply your new skills effectively. A course like this can the the one thing that can change your career. Bigger role, bigger responsibility, bigger wage, bigger future.

Contact us today or click here to learn more about our Introduction to Management course.

Turn Your Job into a Career | Courtney Associates

Do you find yourself procrastinating and putting off doing certain tasks? Find yourself making a lot of excuses about being late or missing deadlines?

Time management is something we all struggle with every now and again. But learning to take control and prioritise your time at work can completely change your work life and turn your job that pays the bills into a successful career to be proud of.

The Courtney Associates course in The Secrets of Effective Time Management is open to anyone and suitable for any job type. This course is useful to just about anyone can can be applied to your life in and out of work.

The course consists of different stages, all with the intentions of providing you with the tools needed to build an effective time management plan. The first stage, defining time, recognising the difference between effective and poor time management and understanding the causes and consequences of poor time management.

The second part of the course is managing time, this gives you knowledge such as how to create priorities, set objectives and time goals and eliminating any useless 'time wasters'. This part of the course is known as The Process to Success. It helps you to understand that your job has a purpose and setting time goals and deadlines are going to help you to gain a large amount of control over your job.

The course then goes on to give you a practical set of tools and techniques which are the key function of effective time management. Whether you work in an office, school or even if your work is practical, this section of the course is going to show you how to reduce stress, take control of your life and creating balance, as well as getting everything done that you need to.

The added bonus of this course is there is also a section on how to be assertive with others. This is a key part of any successful career. It is important to know how to be confident with others, in regards to time management this tool allows you to manage any interruptions from colleagues whilst you're trying to complete a task or meet a deadline.

Finally, you will put everything you have learnt into action, with some Q&A sessions and by creating a personal action plan for you to take away to work and apply your new skills. You will even receive a course workbook and a certificate of attendance.

It really is that simple. Take control of your work life, create balance and turn your job into a career with Courtney Associates. 

Business Courses at Courtney Associates

Summer is here so why not take a business course to help widen your skills in the your field by learning some transferable. Courtney Associates offer a range of business courses for you to chose from, in order to help you gain new skills and become a much more valuable employee through their courses. They offer a large range of courses that would be perfect for a summer course to help you gain extra skills or enhance your skills through their range of courses that only last a few days. Courtney Associates staff are highly trained and will be able to make sure that you benefit from their courses as they always aim to provide a productive working environment, in order to give you the competitive skills needed to compete in such a competitive work environment. Courtney Associates offer their courses in many areas such as Manchester, Liverpool, Leeds, London and Birmingham to ensure that they can cater their service to as may people as possible.

One of their most popular courses is Effective Sales Training which is a one day course that aims to allow students to focus on enhancing your current Sales and Customer Service skills and knowledge. The course will link directly in to your workplace and your types of customers, in order to ensure that it is a fully transferable skill. It will give you a solid understanding of the importance of professional customer care in all aspects of your telephone duties and help you to improve your sale skills. Having these sale skills will make you much more employable as its a very transferable skill that can be seen in many fields like marketing and other areas. Here are some of the skills that you will learn during this course:

 Improving on your ability to arrange and prepare for sales appointments and to effectively sell your product/service.

Codes of Practice

Moments of Truth

Misery Moments

Golden Service with a Smile

Identifying your customers and their needs

Customers come in four main categories

Caring for your customers

Barriers to Communication

Listening Skills

Delegates are already on their way to making a great sales person.

Structured Steps of the Sale

Features and Benefits

Questioning Techniques

Closing the Sale

Handing customer objections and complaints

How to deliver feedback constructively

Negotiation skills

This course is £285.00 plus VAT which is great value for money as it will help you to highly enhance your skills to make you much more employable, you will also gain social skills and many others through this course due to a range of teaching methods that will be used such as group work. Here are Courtney Associates dates for the course: 

12th June - Leeds

15th May - Manchester

17th July - Leeds

19th June - Liverpool

22nd May - Birmingham

24th July - Liverpool

26th June - Manchester

3rd July - Birmingham

For any further information about Courtney Associates please click here to find out more about their range of business courses.

Why on-going training is crucial to success

"The more more that you read, the more things that you will know. The more that you learn the more places you'll go" Dr Seuss.  

We tend to find that many adults who have been in the same job role for a long period of time become complacent, they feel as they do not need to learn anything else and they are more then happy to carry on in their roles with no progress and no extra work, but along with this complacent mindset comes negativity and before you know it you hate your role because its the same thing day in day out, with no reward at the end of it.

When one strives to be better, works harder for a better role, or for recognition they sure as hell deserve it! This is why on-going training is crucial to success within the workplace, if you are able to demonstrate you want to learn and you want to be more successful in your role not only will your boss and managers reward you but you are also rewarding yourself! You have will have nobody to thank but yourself for your success, you seen an opportunity, you worked for it and you got it by yourself! There is no greater satisfaction then that accomplishment.

The four key benefits to on-going business training are:

• You get excel in the workplace
• You start to realise your full potential 
• You will be able to perform at your most optimum level
• You will receive the recognition and rewards you deserve 

If you;re thinking about going for a business training course visit www.courtney-associates.co.uk who have been awarded 5* for their training courses and have 5* reviews from all their previous learners. They can also design business courses for organisations and their employers as well as tailoring business courses to suit the needs of each individual learner.